Terms & Conditions
SilverAmber.co.uk - Baltic Amber and Sterling Silver Jewellery sold wholesale to the trade only.
1. Prices:
- All prices are shown exclusive of VAT.
- Owing to fluctuations in the prices of raw materials etc., all prices are subject to alterations
- the minimum order value is £0.00
- shipping cost for uk orders is £6.50, for orders over £150 (ex VAT) it is free of charge
- All costs are subject to VAT
2. Delivery:
- Delivery cost for uk orders is £6.50, for orders over £150 (ex VAT) it is free of charge . If you are going to place an order from overseas please be aware that you will get separate invoice for shipping. Please enquire for details of delivery charges to any non UK mainland destinations.
- Orders will be dispatched within 24 hours of receiving cleared payment.
- Delivery time for "out of stock" items is 14-21 days, however it may take longer due to raw material availability.
3. Returns/Errors:
- In the unlikely event that any item is delivered damaged/faulty, it must be reported to SilverAmber.co.uk within 5 working days of receipt of delivery accompanied by full details of the order date and invoice number. Products must be returned within 10 working days and Proof of posting will be required in the unlikely event of the returned product not being received by SilverAmber.co.uk.
- Items will be replaced or full refund will be given when it is clear that there is manufacturing fault or the damage occurs prior to delivery. Items considered to have been mistreated or damaged through wear and tear should not be returned as the refund will not be given.
- In the inlikely event of SilverAmber.co.uk supplying your order incorrectly in any way, customers may contact SilverAmber.co.uk immediately providing full details of the order date and invoice number. SilverAmber.co.uk will endeavour to rectify the situation as soon as possible.
- In the event that a SilverAmber product is mistakenly listed at an incorrect price, SilverAmber reserves the right to refuse or cancel any orders placed for product listed at the incorrect price & to inform you of the error. SilverAmber reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, SilverAmber shall issue a credit to your credit card account in the amount of the incorrect price.
SilverAmber.co.uk - Baltic Amber and Sterling Silver Jewellery sold wholesale to the trade only.
1. Prices:
- All prices are shown exclusive of VAT.
- Owing to fluctuations in the prices of raw materials etc., all prices are subject to alterations
- the minimum order value is £0.00
- shipping cost for uk orders is £6.50, for orders over £150 (ex VAT) it is free of charge
- All costs are subject to VAT
2. Delivery:
- Delivery cost for uk orders is £6.50, for orders over £150 (ex VAT) it is free of charge . If you are going to place an order from overseas please be aware that you will get separate invoice for shipping. Please enquire for details of delivery charges to any non UK mainland destinations.
- Orders will be dispatched within 24 hours of receiving cleared payment.
- Delivery time for "out of stock" items is 14-21 days, however it may take longer due to raw material availability.
3. Returns/Errors:
- In the unlikely event that any item is delivered damaged/faulty, it must be reported to SilverAmber.co.uk within 5 working days of receipt of delivery accompanied by full details of the order date and invoice number. Products must be returned within 10 working days and Proof of posting will be required in the unlikely event of the returned product not being received by SilverAmber.co.uk.
- Items will be replaced or full refund will be given when it is clear that there is manufacturing fault or the damage occurs prior to delivery. Items considered to have been mistreated or damaged through wear and tear should not be returned as the refund will not be given.
- In the inlikely event of SilverAmber.co.uk supplying your order incorrectly in any way, customers may contact SilverAmber.co.uk immediately providing full details of the order date and invoice number. SilverAmber.co.uk will endeavour to rectify the situation as soon as possible.
- In the event that a SilverAmber product is mistakenly listed at an incorrect price, SilverAmber reserves the right to refuse or cancel any orders placed for product listed at the incorrect price & to inform you of the error. SilverAmber reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, SilverAmber shall issue a credit to your credit card account in the amount of the incorrect price.
4. Specification:
A) Designer Jewellery:
- Any illustration or description of weight is given in good faith, all of the items are hand made with natural stones and therefore cannot be guaranteed as illustrated. Product may be supplied in alternative stones colour. If you do not require any alternative products supplied this must be stated at comment section on confirm order page.
- Minimum order quantity for production (from out of stock items) is 10 pcs from each ordered kind.
B) Unique Jewellery:
- All pictures are exact representative of items on sale.
- Description of size, dimension, weight is given in good faith, however SilverAmber.co.uk does not guarantee that the infromation will be error free. We reserve the right to modify and correct errors at any time.
5. Exports
- Export delivery charges will be charged at cost. Please enquire.
